Reference

What You Agree To When You Use angkataja

These terms set out the rules that apply to your account — from how you open it and fund it with DANA, OVO, or GoPay, to how we handle disputes and close accounts.

Account eligibility appliesDANA, OVO, GoPay wallet rulesJurisdiction-dependent accessAccount suspension conditionsDispute resolution process
angkataja What You Agree To When You Use angkataja
TERMS CONTACT

How to Reach Us About These Terms

If anything in these terms is unclear, or if you believe your account has been affected by an error in how they were applied, contact us directly. We handle terms-related queries through the channels below. You'll get a human response, not a form letter.

Live Chat Reach our support team through the live chat widget on-site. Terms disputes and account queries are handled there — available during our active support hours.
Email Support Send a detailed message to our support email for written records. Useful if your query involves account suspension, wallet mismatch, or a formal terms clarification.
Account Help Centre Log in and navigate to Account Help to submit a terms-related request directly tied to your wallet profile — DANA, OVO, or GoPay — for faster routing.
HOW WE APPLY RULES

What We Do to Keep Your Account Safe and Fair

Our approach to these terms isn't just a document — it's how we actually run your account. We verify wallet identity at registration, flag unusual activity before acting, and give you a clear path to contest any decision. Here's what that looks like in practice.

Wallet Verification Your DANA, OVO, or GoPay account is checked at registration and again at withdrawal. If there's a mismatch between your wallet and account name, we pause the transaction and contact you first.
Account Security Sessions are monitored for unusual login patterns. If we detect access from an unrecognised device, we send an OTP to your registered number before allowing the session to continue.
Data Handling We hold only the data needed to run your account and process wallet transactions. We do not sell your account data. You can request a summary of what we hold by contacting support.
Terms Dispute Path If you disagree with how a term was applied to your account, submit a written dispute via email or live chat. We review it against your account history and respond with a clear explanation.

Common Questions About These Terms

Real questions about how these terms work — answered directly, not with legal jargon.

Access and eligibility depend on local law. Where local law in Indonesia permits, the same terms apply to all accounts regardless of city or region.

No. Your registered wallet — DANA, OVO, or GoPay — must be in your own name. Third-party wallet funding violates these terms and may result in account suspension.

We update this page whenever terms change. If you continue using your account after the updated terms are posted, that counts as acceptance. We recommend checking this page periodically.

You'll receive a notification explaining the reason. You can contest it through live chat or email. We review the account history and wallet transaction log before any final decision.

Yes. Contact support via live chat or email and request a data summary. We'll identify what we hold linked to your account and wallet and send it to you directly.

Yes. These terms cover all account activity — deposits, withdrawals, gameplay sessions, and wallet transactions via DANA, OVO, or GoPay — under one set of rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.