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How angkataja Handles Your Personal Data

This page tells you exactly what data angkataja collects when you create an account, deposit via DANA, OVO or GoPay, and use our services — and what we do with it. Availability of our services depends on local law and eligible regions in Indonesia.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access dataCookie controls availableContact us to request changes

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What We Collect and Why We Hold It

angkataja Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit — name, contact information, and the e-wallet identifiers linked to DANA, OVO or GoPay transactions. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. Payment data

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passed through DANA, OVO or GoPay is handled in line with each provider's own security standards; we do not store full wallet credentials on our servers. We also collect device and session data — browser type, IP address, and session timestamps — to detect unusual access
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patterns and protect your account from unauthorised logins. This data is not sold to third parties. We may share limited information with payment processors and fraud-prevention services where necessary to complete a transaction or investigate a dispute. Data retention periods follow applicable law; you may request
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deletion of non-essential records by contacting our support team. If you access our platform from Jakarta or Bandar Lampung, the same policy applies regardless of your city. Where local law requires additional disclosures, we follow those requirements as they apply to eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our approach to data covers four areas: how we secure account records, how cookies work on our platform, how long we keep your data, and how you can exercise your rights. Each area is handled with clear internal procedures, not just policy language.

Account Security Measures

Your account password and linked wallet details — whether DANA, OVO or GoPay — are stored using encryption. We do not display full wallet IDs in your account history.

Cookies and Session Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand how our mobile interface performs. You can adjust cookie preferences in your browser settings at any time.

Data Retention and Deletion

Transaction records are kept as required by applicable law. Non-essential data — such as browsing session logs — can be flagged for deletion by submitting a request through the in-account help form.

Your Rights Over Your Data

You may request a copy of the data we hold, ask us to correct inaccurate details, or request removal of records where no legal obligation requires us to keep them. We respond via your registered contact.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or remove data we hold about your account, our support team handles privacy requests directly. Send your request through live chat, email or the in-account help form — include your registered contact detail so we can match it to your account record.

Live Chat Open the chat window inside your account dashboard. Our team receives privacy and data requests there and will confirm receipt with a reference number.

Email Support Send your data request or privacy question to our support address listed in the account help section. Include your registered DANA, OVO or GoPay reference.

In-Account Help Form Log in, go to Account Settings, then select Help and Data Request. Fill in the form and we will respond to the contact detail on your account.

Common Questions About Your Privacy on angkataja

These are the questions we hear most from account holders about how their data is collected, stored and managed. If your question is not here, reach us through live chat or the in-account help form.

We collect your name, contact details and the e-wallet reference linked to your DANA, OVO or GoPay account. This is used for identity verification and processing transactions.

We do not sell your data. Limited information is shared only with payment processors like DANA, OVO and GoPay, and fraud-prevention services where needed to complete or investigate a transaction.

Log in and use the in-account help form under Account Settings, or contact us via live chat. Include your registered contact detail so we can locate your account record.

Yes. You may request deletion of non-essential records. Data required by applicable law — such as transaction history — must be retained for the legally required period before deletion.

We store only the reference needed to process your transaction. Full wallet credentials are handled directly by GoPay or OVO under their own security standards and are not held on our servers.

We use session cookies for login continuity and analytics cookies to improve mobile performance. You can manage or disable cookies through your browser settings at any time without losing your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoFire Phoenix Reels

How angkataja Handles Your Personal Data

How We Protect and Manage Your Information

Account Security Measures

Cookies and Session Tracking

Data Retention and Deletion

Your Rights Over Your Data

How to Contact Us About Your Data

Common Questions About Your Privacy on angkataja

01 What personal data does angkataja collect when I register?

02 Does angkataja share my data with third parties?

03 How can I request a copy of the data angkataja holds on me?

04 Can I ask angkataja to delete my personal data?

05 How does angkataja handle my GoPay or OVO wallet data?

06 Does angkataja use cookies, and can I turn them off?

Privacy Policy

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